1. Presentation of Products and Services
We provide the opportunity to order the products and services presented on our website. Information about product availability, pricing, and delivery time is provided on the site before the order is placed.
2. Order Acceptance and Confirmation
The user selects a product or service, completes the order, and makes the payment.
Once the payment is confirmed, the order is processed and delivery is initiated.
3. Payment Terms
Payments can be made via credit/debit cards, Payriff, bank transfer, and other secure payment methods.
The user must make full and timely payment.
4. Delivery of Product and Transfer of Risk
Products are delivered to the address specified by the user.
Information regarding delivery time and cost is provided before the order.
Responsibility for the product passes to the user once the product is handed over.
5. Rights of the Parties
Our rights:
To ensure the presentation of products, receipt of payment, and provision of quality service.
To deliver products safely and with quality.
User's rights:
To receive products safely and of high quality.
To request a return in case of any defect or nonconformity.
6. Return and Refund Policy
If the user receives a defective or incorrect product, they may request a return within 7 business days.
Custom-made products (e.g., items with personalized names or logos) are non-refundable.
Products must be returned within the specified period and in their original condition.
7. Termination of Agreement and Exceptions
If payment is not completed or the user fails to comply with the terms, we reserve the right to cancel the order.
In case of cancellation, the return policy applies.
8. Legal Responsibility
We are responsible for product quality, delivery, and user support.
The user places an order in accordance with the terms and conditions